Lincoln Air & Plumbing

Bookkeeper & Accounting Operations Coordinator

Location: Remote -- Philippines

Schedule: Approximately 20 hours per week to start

We are seeking an experienced, detail-oriented, and proactive Bookkeeper & Accounting Operations Coordinator to take ownership of our day-to-day accounting processes, financial records, and accounting-related communication.

Lincoln Air & Plumbing is a family-owned HVAC and plumbing company serving the Phoenix community for more than 20 years. Our work depends on reliable service, clear communication, and accurate information behind the scenes. We're looking for someone thorough and dependable who can help keep our books organized and give ownership confidence in the financial records.

This role goes beyond traditional bookkeeping. We're looking for a resourceful, dependable professional who can independently manage accounting responsibilities, identify and resolve discrepancies, coordinate with external accounting professionals, and continuously improve financial workflows.

The ideal candidate has strong experience with QuickBooks Online, is comfortable learning new technology, and takes initiative without requiring constant supervision. You'll serve as a key point of contact for accounting operations, helping ensure financial information remains accurate, organized, and up to date.

Key Responsibilities

Bookkeeping & Financial Management

• Manage daily bookkeeping activities, ensuring financial transactions are accurately recorded and properly categorized.
• Reconcile bank accounts, transactions, invoices, payments, deposits, and other financial records.
• Monitor accounts payable and accounts receivable, ensuring accurate tracking and timely follow-up on outstanding balances.
• Maintain organized, accurate, and up-to-date financial records within QuickBooks Online and other accounting systems.
• Identify, investigate, and resolve discrepancies between financial records and business management platforms.
• Assist with preparing financial reports and providing accurate information to support management decisions.
• Proactively follow up on missing documentation, incomplete transactions, and unresolved accounting matters.

Accounting Systems & Process Improvement

• Utilize QuickBooks Online to manage and maintain day-to-day accounting operations.
• Learn Housecall Pro thoroughly and become proficient in its accounting, invoicing, payment tracking, and financial management features.
• Monitor and reconcile financial information between Housecall Pro, QuickBooks Online, and other relevant systems.
• Independently research, learn, and master new accounting software and business applications as needed.
• Identify opportunities to streamline bookkeeping procedures, improve accuracy, and reduce repetitive administrative work.
• Assist in developing, documenting, and implementing efficient accounting workflows and internal procedures.
• Troubleshoot software-related accounting issues and work toward practical solutions.

Communication & Accounting Coordination

• Serve as the primary point of contact for routine accounting-related communication between the company, external accountant, CPA, and other relevant parties.
• Coordinate the exchange of financial documentation, reports, and information required by external accounting professionals.
• Proactively communicate with management regarding outstanding accounting matters, discrepancies, upcoming deadlines, and items requiring attention.
• Follow through on accounting requests and unresolved issues without requiring constant reminders.
• Maintain clear, professional, and timely communication with internal and external stakeholders.
• Take ownership of assigned accounting responsibilities and ensure tasks are completed accurately and efficiently.

Required Qualifications

• Proven experience in bookkeeping, accounting operations, or a related financial administration role.
• Strong proficiency in QuickBooks Online is required.
• Experience with bank reconciliations, accounts payable, accounts receivable, invoicing, payment processing, and financial recordkeeping.
• Ability to independently investigate discrepancies and resolve accounting-related issues.
• Strong understanding of bookkeeping principles and standard accounting procedures.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities.
• Strong written and verbal English communication skills.
• Demonstrated ability to work independently, take initiative, and consistently follow through on responsibilities.
• Comfortable researching, learning, and implementing new software and technology without extensive supervision.
• Ability to maintain confidentiality and handle sensitive financial information with professionalism and discretion.
• Strong problem-solving skills and a commitment to maintaining accurate financial records.

Preferred Qualifications

• Experience using Housecall Pro or similar field service management software.
• Previous experience coordinating with external accountants, CPAs, or financial service providers.
• Familiarity with accounting software integrations and reconciling data across multiple platforms.
• Experience developing or improving bookkeeping workflows and financial procedures.
• Background supporting accounting operations for a service-based business.

Pay and Benefits

• Engagement type: Part-time independent contractor (not a U.S. W-2 employee). 
• Pay: USD $10 - $12 per hour, depending on experience and skills.
• Approximately 20 hours per week initially.
• Fully remote work
• Potential for additional hours if business needs increase; additional hours are not guaranteed.
• Opportunity to gain experience supporting an established U.S. service business.
• Schedule: Approximately 20 hours per week, with flexible working hours and scheduled coordination with the Phoenix team. 

What We're Looking For

Beyond accounting experience and technical skills, we're seeking someone who demonstrates strong character, professional accountability, and a commitment to continuous improvement.

Our ideal candidate:

• Demonstrates honesty and integrity: Handles financial information responsibly, maintains confidentiality, and communicates transparently.
• Takes ownership: Accepts responsibility for accounting processes, follows through on commitments, and ensures outstanding issues are addressed.
• Shows initiative: Anticipates needs, identifies discrepancies, and takes action without waiting for detailed instructions.
• Embraces continuous learning: Actively develops new skills, learns unfamiliar software, and looks for ways to improve performance.
• Values teamwork and respect: Communicates professionally and builds positive relationships with colleagues, customers, and external accounting partners.
• Commits to excellence: Takes pride in delivering accurate, organized, and dependable work.
• Welcomes technology and innovation: Approaches new systems, process improvements, and evolving business needs with a positive, solutions-oriented mindset.

Make an Impact Through Ownership and Initiative

This is an opportunity to become a trusted resource within our organization and play an important role in keeping our accounting operations accurate, efficient, and organized.

We're looking for someone who doesn't simply enter transactions but understands the bigger picture, takes responsibility for results, and helps management stay informed and confident in the company's financial processes.

If you're an experienced bookkeeping professional who enjoys solving problems, mastering technology, and taking ownership of accounting operations, we encourage you to apply.

Lincoln Air & Plumbing is an equal opportunity employer and considers qualified applicants without regard to legally protected characteristics.